PRIVACY POLICY
Times 3 Technologies (Pty) Ltd (T3T)
Effective Date: February 2026
1. Introduction
Times 3 Technologies (Pty) Ltd, trading as T3T (“we”, “us”, or “our”), is committed to protecting the privacy and personal information of our clients, website visitors, and all individuals whose data we process. This Privacy Policy explains how we collect, use, store, and protect your personal information in compliance with the Protection of Personal Information Act, 2013 (“POPIA”) and other applicable data protection legislation.
T3T is a Sage Platinum Business Partner providing enterprise software solutions including Sage X3, Sage Intacct, and Sage 300 People implementation, training, and support services.
2. Information Officer
In accordance with POPIA, we have appointed the following Information Officer who is responsible for ensuring compliance with this policy and handling all requests relating to personal information:
Name: Stephen Howe
Email: hello@t3t.co.za
Telephone: +27 (0)21 556 2622
Address: Unit 15 Vision House II, 53 Blaauwberg Road, Tableview, 7441
3. Personal Information We Collect
We collect personal information that you voluntarily provide to us when you interact with our website or services. The categories of personal information we collect include:
3.1 Contact Form Information
When you complete our contact form on www.t3t.co.za, we collect your name, telephone number, email address, company name, and any additional information you provide in your enquiry message.
3.2 Automatically Collected Information
When you visit our website, we automatically collect certain information through cookies and similar technologies, including your IP address, browser type, device information, pages visited, time spent on pages, and referring website addresses.
4. Purpose of Processing
We process your personal information for the following purposes:
(a) To respond to your enquiries and provide information about our products and services;
(b) To communicate with you regarding our Sage software solutions;
(c) To send you marketing communications about our products, services, and industry insights (where you have consented);
(d) To analyse website usage and improve our online presence;
(e) To comply with legal and regulatory obligations; and
(f) To establish, exercise, or defend legal claims.
5. Legal Basis for Processing
We process your personal information in accordance with POPIA based on the following legal grounds: your consent (for marketing communications and non-essential cookies); the necessity to perform a contract or take steps at your request prior to entering into a contract; compliance with legal obligations; and our legitimate interests in operating and improving our business, provided these do not override your rights and freedoms.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic.
6.1 Google Analytics
We use Google Analytics to collect anonymised data about how visitors use our website. This helps us understand user behaviour and improve our website. Google Analytics uses cookies to collect information such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to our site. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
6.2 Marketing Cookies
We use marketing and advertising cookies to deliver relevant advertisements and track the effectiveness of our marketing campaigns. These cookies may be set by third-party advertising partners and are used to build a profile of your interests and show you relevant advertisements on other websites.
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
7. Sharing of Personal Information
We may share your personal information with the following categories of third parties:
Marketing Platforms: We share information with marketing service providers who assist us in delivering targeted communications and measuring campaign effectiveness. These providers process data on our behalf and are contractually bound to protect your information.
We do not sell your personal information to third parties. Any sharing of personal information is conducted in accordance with POPIA and appropriate data processing agreements are in place with all third-party processors.
8. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected. Contact form submissions and related correspondence are retained for the duration of our business relationship with you. Once the business relationship has ended and there is no further legitimate purpose for retention, your personal information will be securely deleted or anonymised.
We may retain certain information for longer periods where required by law or to establish, exercise, or defend legal claims.
9. Your Rights
Under POPIA, you have the following rights in relation to your personal information:
Right to Access: You have the right to request confirmation of whether we hold personal information about you and to request access to that information.
Right to Correction: You have the right to request the correction or deletion of your personal information that is inaccurate, irrelevant, excessive, out of date, incomplete, misleading, or obtained unlawfully.
Right to Deletion: You have the right to request the deletion of your personal information where it is no longer necessary for the purpose for which it was collected.
Right to Object: You have the right to object to the processing of your personal information for direct marketing purposes.
Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time.
Right to Lodge a Complaint: You have the right to lodge a complaint with the Information Regulator if you believe your personal information has been processed in violation of POPIA.
To exercise any of these rights, please contact our Information Officer using the details provided in Section 2 above.
10. Security Measures
We are committed to protecting your personal information and have implemented appropriate technical and organisational measures to safeguard it against unauthorised access, alteration, disclosure, or destruction. These measures include secure data storage, access controls, encryption where appropriate, and regular security assessments.
While we take all reasonable steps to protect your personal information, please be aware that no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.
11. Third-Party Links
Our website may contain links to third-party websites, including those of our software partners such as Sage. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:
Times 3 Technologies (Pty) Ltd
Unit 15 Vision House II, 53 Blaauwberg Road, Tableview, 7441
Email: hello@t3t.co.za
Telephone: +27 (0)21 556 2622
14. Information Regulator
If you are not satisfied with our response to any enquiry or complaint, you have the right to lodge a complaint with the Information Regulator:
The Information Regulator (South Africa)
JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
P.O. Box 31533, Braamfontein, Johannesburg, 2017
Email: complaints.IR@justice.gov.za
Website: https://inforegulator.org.za